Sales Policy



Sales Policy

My commitment to you: Every piece of art is a signed original. Each one is made with great care and close attention to detail. Slight variations in the exact finished dimensions, color, thickness, number and size of bubbles are expected and welcomed for the personalized character they provide. An artist card and care instructions are included.

Custom Orders are Welcome: For a free design consultation, email your ideas, preferred colors and dimensions to Lisa@LisaVogt.net. Custom orders are priced per project; a $250.00 minimum applies. Upon your approval of the design, a 50% deposit is collected. Please allow 4 – 8 weeks for fabrication and delivery. Visit www.OriginalsInGlass.com to view my portfolio.

Warranty: All artwork has a warrantee against manufacture defect for 30 days from purchase date. Warranty is limited to repair or equivalent replacement of the artwork. The warranty doesn’t cover dropped or misused artwork including exposure to extreme heat or cold.

Shipping: Most items ship via USPS or UPS ground within 48 hours, or next business day, after PayPal payment is received. All items sold are carefully bubble wrapped then packed in foam peanuts to ensure safe delivery to you.

Packing and shipping charges are in addition to the price of the art. Items valued under $100.00 are automatically insured against loss or damage. Upon order confirmation, you’ll receive a tracking number and estimated delivery date. We’re happy to combine items to save you shipping costs.

International shipping cost is estimated after the item is packed, weighed and the destination is determined.

Items valued over $100.00 will be insured against loss or damage at the buyer’s expense unless instructed otherwise. Uninsured items valued over $100.00 are not returnable or refundable.

Returns: We make every effort to accurately represent the artwork with the photos. If you have questions, or would like additional photos, please ask before making a purchase. Refunds will be given only on undamaged artwork in resalable condition returned in the original packaging. Returns must be pre-approved before shipping. Claims must be made within 14 days of your order’s delivery date. Return shipping costs apply.

Prices, terms and conditions are subject to change without notice.
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